Brainstorm
Within this page, it contains archives and final products of our brainstorming process and ever changing ideas. This will be the place of our thought processes.
Project Definition
In order to better define our customers problem and be more useful, we are evolving our problem definition over time. The project definition is: Safe Chat Silicon Valley, (purpose), needs an efficient mobile version of their website because it will allow survivors of domestic violence to conveniently and urgently seek help online.
Team Project Ambition
After research, discussion, and an interview, our team accumulated a list of possible aspects of Safe Chat SV that we can contribute to. In order to narrow down our focus, we created a large list of ideas. This list is:
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Marketing
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Back-end website making it mobile device friendly
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Small additions to site
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When a live user is not available, provide the numbers and links to the partners of Safe Chat SV that can further assist with the live chat option
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However, alongside our ideas comes with a bunch of set backs and considerations. For example, in the website mobility we have to consider the confidentiality and safety of the customer via cookies.